18ji Casino Terms & Conditions

1. Definitions

In these Terms and Conditions, the following definitions apply unless the context clearly indicates otherwise:

• "18ji" or "the Platform" refers to the online gaming website operated at 18ji.one, including all its services, features, games, and content.
• "We," "Us," "Our" refers to 18ji Casino and its operating entity.
• "You," "Player," "User" refers to any individual who accesses, registers on, or uses the 18ji platform.
• "Account" means the personal account created by a registered user to access 18ji's services.
• "Real-Money Gaming" means any wager, bet, or stake placed using funds deposited into an 18ji wallet.
• "GCash" refers to the Philippine mobile wallet service operated by G-Xchange, Inc., a Globe Telecom subsidiary.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the national gaming regulatory authority of the Philippines.
• "Bonus" refers to any promotional credit, free spins, cashback, or other non-cash incentive offered by 18ji to eligible players.
• "Wagering Requirement" means the number of times a bonus amount must be wagered before withdrawal eligibility is established.

2. Eligibility

To use 18ji Casino and participate in real-money gaming, you must meet all of the following eligibility requirements:

• You must be at least 21 years of age at the time of registration. This minimum age requirement is set in accordance with Philippine gambling laws and PAGCOR regulations applicable to online gaming platforms.
• You must be legally permitted to participate in online gambling activities under the laws of your jurisdiction. It is your sole responsibility to ensure that online gaming is legal in your location before accessing 18ji.
• You must not be a resident of any jurisdiction where online gaming is expressly prohibited by law.
• You must not be acting on behalf of any other person or entity when registering or playing on 18ji.
• You must not be a current employee, contractor, director, or immediate family member of an employee or director of 18ji or any of its associated game providers.

3. Account Registration

Each individual may maintain only one (1) active account on 18ji. Creating duplicate or multiple accounts is a material breach of these Terms and may result in permanent suspension of all associated accounts and forfeiture of balances.

When registering, you agree to provide accurate, current, and complete information, including your legal name, date of birth, Philippine mobile number, and a valid email address. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

18ji reserves the right to conduct Know-Your-Customer (KYC) verification at any time. This may involve submission of a valid Philippine government-issued identification document (e.g., PhilSys National ID, Driver's License, Passport) and may be required before withdrawal requests are processed.

You must notify 18ji immediately if you become aware of any unauthorised use of your account. 18ji will not be liable for any loss resulting from failure to safeguard your login credentials.

4. Deposits and Withdrawals

All financial transactions on 18ji are denominated in Philippine Pesos (PHP / ₱). 18ji accepts deposits and processes withdrawals through the following methods: GCash, PayMaya, BPI, BDO, and Metrobank. Additional payment methods may be added or removed at 18ji's discretion.

• Minimum Deposit: ₱100 per transaction.
• Minimum Withdrawal: ₱200 per transaction.
• GCash Withdrawal Processing Time: Typically 1–2 hours from submission of a verified withdrawal request.
• Bank Transfer Processing Time: Same business day for most transactions submitted before 5:00 PM Philippine Standard Time (PHT).

18ji does not charge processing fees on standard deposits or withdrawals. However, your payment provider (e.g., your bank or GCash) may impose its own transaction charges, for which 18ji accepts no liability.

Withdrawal requests are subject to completion of KYC verification. 18ji reserves the right to delay or decline withdrawal requests pending verification of identity, source of funds, or compliance with anti-money laundering (AML) obligations.

5. Bonuses and Promotions

18ji may offer bonuses, free spins, cashback, reload promotions, and other incentives to eligible players. The following general conditions apply to all 18ji bonuses unless stated otherwise in the specific promotion terms:

• Bonuses are awarded at 18ji's sole discretion and may be withdrawn or modified at any time.
• Each bonus is subject to a wagering requirement, which must be fulfilled before any winnings derived from bonus funds may be withdrawn. Specific wagering requirements are stated in each promotion's individual terms.
• Bonus funds and real-money funds may not be combined for withdrawal purposes until applicable wagering requirements have been completed.
• Only one bonus may be active per account at any time, unless 18ji expressly states otherwise in a promotion.
• 18ji reserves the right to void bonuses and associated winnings if fraudulent, abusive, or irregular play patterns are detected, including but not limited to: low-risk hedging strategies, systematic exploitation of bonus mechanics, or collusion between players.
• Welcome bonuses are available to new players only. Players who create multiple accounts to claim welcome bonuses will have all associated accounts suspended and winnings forfeited.

6. Gameplay and Betting Rules

All games available on 18ji use a certified Random Number Generator (RNG) or operate as live-streamed games with human dealers, as applicable. Return-to-Player (RTP) percentages for slot and table games are available within each game's information panel.

By placing a bet or wager on 18ji, you acknowledge that:

• The outcome of games of chance is determined randomly and 18ji does not manipulate results.
• All bets are final once confirmed. 18ji will not accept requests to cancel or reverse placed bets except where a technical error has demonstrably affected the outcome of a game.
• In the event of a technical malfunction during a game session, 18ji reserves the right to void affected rounds and return wagers to players' accounts. Incomplete game rounds resulting from connectivity interruptions on the player's side are the player's responsibility.
• Maximum bet limits apply to certain games, particularly when bonus funds are active. Exceeding maximum bet limits while a bonus is active may result in forfeiture of the bonus and associated winnings.

7. Prohibited Conduct

The following actions are strictly prohibited on the 18ji platform and constitute material breaches of these Terms and Conditions:

• Providing false, inaccurate, or misleading registration information.
• Using automated software, bots, scripts, or artificial intelligence to interact with games or the platform in any manner.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage. Any winnings obtained through exploitation of technical errors are void and will be reclaimed by 18ji.
• Colluding with other players, including chip-dumping in poker or other collusive wagering strategies.
• Engaging in fraudulent chargebacks or disputing legitimate transactions with payment providers.
• Attempting to launder money or use the 18ji platform for any unlawful financial purpose.
• Allowing a third party to access or use your account.
• Registering on behalf of another person or allowing a minor to access your account.

18ji reserves the right to suspend, restrict, or permanently close any account found to be in breach of these prohibitions, and to withhold or forfeit any balances associated with such accounts pending investigation.

8. Intellectual Property

All content on the 18ji platform — including but not limited to software, game content, text, graphics, logos, icons, images, audio clips, and user interface design — is the property of 18ji Casino or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the 18ji platform for personal, non-commercial gaming purposes only. This licence does not include the right to download, copy, reproduce, modify, distribute, publicly display, or commercially exploit any content from the 18ji platform.

9. Limitation of Liability

To the fullest extent permitted by applicable Philippine law, 18ji Casino shall not be liable for:

• Any loss of funds resulting from your use of the platform, including losses arising from gambling activity.
• Indirect, incidental, special, or consequential damages of any kind.
• Technical failures, interruptions, or delays not within 18ji's reasonable control, including internet outages, Philippine telecommunications network disruptions, or third-party payment processor failures.
• Unauthorised access to your account resulting from your failure to maintain credential security.

10. Privacy

18ji collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions and is available at 18ji.one/privacy-policy. By registering on 18ji, you consent to the collection, use, and processing of your personal information as described in the Privacy Policy.

18ji will not sell your personal data to third parties. Your information may be shared with payment processors, KYC verification providers, and regulatory authorities as required by law or as necessary to operate the platform.

11. Responsible Gaming

18ji is committed to promoting responsible gambling. We provide the following tools to all registered players, accessible from the Account Settings section after logging in:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
• Session Time Limits: Set reminders or automatic logouts after a specified period of play.
• Cooling-Off Periods: Temporarily suspend your account for a defined period of your choosing.
• Self-Exclusion: Permanently or indefinitely exclude yourself from accessing 18ji's real-money gaming services. Self-exclusion requests are irrevocable for the duration of the selected exclusion period.

If you are concerned about your gambling behaviour or that of someone you know, please visit the 18ji Responsible Gaming page for further guidance. 18ji strictly enforces the 21+ age requirement and cooperates with PAGCOR's responsible gaming framework.

12. Account Suspension and Termination

You may close your 18ji account at any time by contacting our support team. Any remaining real-money balance will be returned to your verified payment method following completion of applicable security checks.

18ji reserves the right to suspend, restrict, or permanently terminate any account, with or without prior notice, in the following circumstances: breach of these Terms and Conditions; suspicion of fraudulent activity; failure to complete KYC verification within the required period; account inactivity exceeding 12 consecutive months; or legal or regulatory requirement.

In cases of termination due to breach, 18ji may withhold account balances pending investigation. Withheld funds will be dealt with in accordance with applicable Philippine law.

13. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising from or in connection with your use of 18ji Casino shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Before initiating formal legal proceedings, you agree to first contact 18ji's customer support team to seek informal resolution of any dispute. 18ji will acknowledge written complaints within five (5) business days and endeavour to resolve disputes within thirty (30) calendar days.

14. Amendments to These Terms

18ji reserves the right to amend, modify, or update these Terms and Conditions at any time. Material changes will be communicated to registered players via email or a prominent notice on the 18ji platform prior to taking effect. The effective date of the most recent revision is displayed at the top of this page.

Continued use of the 18ji platform following notification of any change constitutes your acceptance of the revised Terms and Conditions. If you do not accept any amendment, you must cease use of the platform and request account closure.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 18ji support team: